1. Privacy Statement
We take our customer’s privacy seriously and we will only collect, record, hold, store, disclose, transfer and use your personal information as outlined below.
We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.
2. Types of Data Collected
We collect two types of information about you: Personally Identifiable Information and Non-Personally Identifiable Information.
Personally Identifiable Information refers to any information about you which is personally identifiable, including but not limited to your name, email address, shipping address, telephone number, birth date, financial details, and any other information which can be directly associated with you and which you may disclose to us in the course of using our website and other associated services.
Non-Personally Identifiable Information is information that does not identify you. This type of information may include things like the Uniform Resource Locator (“URL”) of the website you visited before coming to our Website, the URL of the website you visit after leaving our Website, the type of browser you are using and your Internet Protocol (“IP”) address. We, and/or our authorized Third Party Service Providers and Advertisers, may automatically collect this information when you visit our Website through the use of digital tools like Cookies.
3. Collection of Personal Information
We collect information about you to effectively execute the services provided by our Website. We will collect this information from you by lawful means and not in an unreasonably intrusive manner.
Depending on the activity, some of the information we ask you to provide is identified as mandatory and some is identified as voluntary. If you do not provide the mandatory information for a particular activity that requires it, you will not be permitted to engage in that activity.
The data we collect include, but are not limited to, information you provide to us when you create an account in our Website, subscribe to our newsletter, complete a transaction on our Website, participate in our promos including those conducted outside of the Website, or contact us for any reason such as to make an inquiry, provide feedback, file a complaint, or apply for a job in our organization.
The personal information we gather from you may include, but is not limited to, your name, email address, billing and delivery addresses, phone number, payment information, and other personal information you may voluntarily provide to us in the course of completing a transaction.
When paying via credit or debit card, we will not be storing your payment card information but this might be collected and stored by a third party payment processing company.
4. Using and Disclosing Your Personal Information
We will generally use or disclose your personal information only for the primary purpose for which it was collected; or for a related secondary purpose where you would reasonably expect us to use or disclose the personal information for that secondary purpose. We may otherwise use and disclose your personal information if you have given us consent for the use or disclosure or it is required or authorised by law.
We generally use and disclose your personal information to create and maintain your personal account on the Website; process and complete your transactions on our Website; process any inquiries, requests or complaints received from you; send you information about new offers or promos on our Website; send you marketing materials and other content related to the Website, our member companies, affiliates and partners; and monitor and optimize the Website.
If those purposes for which we have collected the information involve providing personal information about an individual to any third party, we will take appropriate and reasonable steps to ensure any personal information is protected. We will not share your Personally Identifiable Information with other parties except as provided below:
We provide your information to third parties that provide services to us, including third parties that provide our payment gateway, marketing, logistics and technology support services. We may share your Personally Identifiable Information with such service providers to fulfil orders, deliver packages, send postal or email, administer promotional activities, remove repetitive information on customer lists, analyze data, provide marketing assistance, process credit card or any other types of payments, and provide customer service. Sharing this Information will allow the relevant service provider to market directly to you should they choose to do so, and we specifically disclaim any responsibility or liability for the actions of such provider.
5. Data Security
We take steps to protect the personal information we hold against loss, unauthorised access, use, modification or disclosure and against other misuse.
You can access your Personally Identifiable Information on our Website through a password and your email address. This password is encrypted and we recommend that you do not share your password with anyone. In addition, your Personally Identifiable Information resides on a secure server that only selected personnel and contractors have access to.
Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we employ commercially reasonable security measures to protect data and seek to partner with companies which do the same, we cannot guarantee the security of any information transmitted to or from the Website, and are not responsible for the actions of any third parties that may receive any such information.
When no longer required, personal information is destroyed in a secure manner or deleted.
6. Access to Your Personal Information
We will allow you access to the personal information we hold about you within a reasonable time after it is requested. When requesting such access please identify the precise type/s of information requested. You may make a request by contacting us via firstname.lastname@example.org
We take those steps reasonable in the circumstances to ensure that the personal information we collect, use and disclose are accurate, up to date and complete. Should you request to correct your information, we will take reasonable steps to correct the information, having regard to the purpose for which it is held. You may lodge a request to correct personal information by emailing us at email@example.com
8. Data Controller
AA2000 Security and Technology Solutions Inc. is the data controller for the purposes of the personal data processed under this Policy.